Refund policy
Returns & Refund Policy – WRLDSURS
At WRLDSURS, we stand behind the quality of our products. Please review our returns and refunds policy carefully before making a purchase.
All Sales Are Final
Due to the limited nature of our products and to maintain quality standards, all sales are final. We do not accept returns or exchanges for reasons such as:
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Incorrect size selection
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Change of mind
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Personal preference
Please refer to our size guide before placing an order.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of delivery.
To be eligible for a replacement or refund, you must provide:
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Your order number
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Clear photos of the damaged or defective item
If approved, we will offer:
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A replacement, or
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A refund (at our discretion)
Incorrect Orders
If you receive the wrong item due to an error on our end, please contact us within 7 days of delivery. We will resolve the issue promptly at no additional cost to you.
Refund Processing
Approved refunds will be issued to the original payment method.
Please allow 5–10 business days for the refund to appear on your statement, depending on your bank or payment provider.
Shipping Costs
Original shipping costs are non-refundable, unless the return is due to an error on our part.
Lost or Stolen Packages
WRLDSURS is not responsible for packages marked as delivered by the carrier. Please contact the shipping provider directly with your tracking information if this occurs.
Contact Us
For any questions or concerns regarding returns or refunds, please contact us at:
josejulian5029@gmail.com